Refund Policy

Refund Policy

 

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Returns
We do not offer refunds for any services, including Distance Healings and Phone Sessions, after they have begun. A $50 cancellation fee is applied if a Phone Session is canceled less than 24 hours beforehand.

For artwork purchases, our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. A 15% printing/restocking fee will be charged for artwork purchases.

Additional non-returnable items:

Gift cards

Downloadable products

 To complete your return, we require a receipt or proof of purchase.

 Please contact us for the correct address to send returns.

 We are not able to issue refunds for any item that is not in its original condition, is damaged, or is missing parts for reasons not due to our error, or any item that is returned more than 30 days after delivery.

 Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, after it is processed.

 Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at Info@revealwisdom.com.

Sale items (if applicable)

Only regular priced items may be refunded. Unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged.  If you need to make an exchange for the same item, send us an email at: Info@revealwisdom.com.  Only after you receive approval by email, send your item to: Reveal Wisdom Exchanges Department, 2532 Glasgow Rd. Fairfield Iowa US 52556.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver.

Shipping

Only return products with prior approval by email.  To return your product, you should mail your product to: 2532 Glasgow Rd. Fairfield Iowa US 52556.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the original shipping cost will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.